Posts
Sonic Editions Ltd – soniceditions.com Support – 2025-08-13
Investigating order 11520 not submitted to NW – not tagged with NW 5 minutes after order creation. Setting ProcessOrder delay to 60 minutes. Restart queue.
Sonic Editions Ltd – soniceditions.com Support – 2025-08-07
Phone call with ND re: submitting Uncrate orders manually.
Sonic Editions Ltd – soniceditions.com Support – 2025-08-05
Updating NW SKUs CSV. Modifying mapSKU logic to use new rag paper SKUs for products with Type set to “Richard Bernstein”. Tweaking Bernstein productType.
Sonic Editions Ltd – soniceditions.com Support – 2025-08-04
Phone call with ND re: Richard Bernstein prints. Meeting with ND and AP re: walkthrough of order import process; rag paper prints. Trying to add rag paper SKUs into product list CSV. Query to ND. Phone calls with ND re: Bernstein.
Sonic Editions Ltd – soniceditions.com Support – 2025-07-31
Reviewing new order metafields. Phone call to ND with queries. Checking logs for B2B Packing Slip metafield structure. Adding b2b_packing_slip metafield to NW order additional documents.
Sonic Editions Ltd – soniceditions.com Support – 2025-07-30
Trello card for natural frames / rag paper.
Sonic Editions Ltd – soniceditions.com Support – 2025-07-29
Phone call with RB re: re-submitting orders which were not tagged with NW. Adding import function to Orders. Modifying storeOrder function to extract the order number from the Shopify order object. Resubmitting orders.
Sonic Editions Ltd – soniceditions.com Support – 2025-07-16
Investigating orders with missing PDF labels – multiple order items means insufficient time for PDF generation job to finish. Delaying processing by 5 minutes to allow for this.
Sonic Editions Ltd – soniceditions.com Support – 2025-07-11
Meeting with ND, RB and KG re: resubmitted image jobs; DMARC. Researching transitioning from DMARC policy of “none” to “reject” and notifying RB and KG.