Posts
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-11-13
Phone call with FC re: order with missing company name in ShipStation. Checking Lightspeed eCom API docs – company added to billing address from customer record but needs to be set for shipping address. Modifying shipping address to set company from OpenCart shipping_company.
The Gas Centre and BBQ Shop Limited – Gas System – 2025-11-13
Investigating order 13140 where customer didn’t have enough cash. Responding to SS.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-11-12
Meeting with TW re: Feefo; discounts and vouchers. Refactoring Lightspeed sync module postOrder to handle percentage discount codes as discounted line items, and fixed discount vouchers as discount objects.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-11-11
Reviewing response from Clear Thinking support. Test transaction through the checkout but selecting Google Pay at final step – order marked as Processing. Update to FC. Phone call with PF re: octesttemp access and Cloudflare. Sending hosts file instructions to SP to bypass Cloudflare. Resending DDNS whitelist link and cPanel credentials.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-11-10
Phone call with FC re: bookings sync; coupon codes. Reviewing coupon handling code. Coupon code exists in Lightspeed but fails to add – minimum order amount not met. Adjusting coupon rules and resubmitting – works. Phone call with FC re: product edits failing – false positives in WAF. Tweaking mp-update-whitelist-ips.php to ignore domain names that […]
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-11-08
Phone call with FC re: order paid but with missing order status. Checking logs – seems normal. Support request to Clear Thinking. Phone call with FC re: quick checkout issues; cooking school bookings sync. Phone call with FC re: booking sync – price works.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-11-07
Reviewing Feefo module code. Evaluating whether to migrate to bridge app. Retrying failed jobs. Checking job processing – Lightspeed Retail import failing because of unknown fields. Adding filtering to only allow fields which exist in the database. Re-running failed jobs – success. Updating database connection credentials. Testing Feefo job processing on octesttemp – works. Updating […]
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-11-06
Liaising with NJPCs to whitelist A1ldigital. Phone call with FC re: copying HTML. Testing copy-pasting / stripping styles. Phone call with FC re: stoves Shopify site.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-11-05
Chasing up cPanel access with NJPCs. Checking Stripe transaction failure rate – very good. Support query to PF re: upgrading to OC 3.0.4.1. Reviewing status of Feefo integration module. Octesttemp cPanel login to A1Digital. Requesting IP whitelisting. Phone call with PF re: strategy for upgrading OC to 3.0.4.1. Upgrade process checklists in Trello. Meeting with […]