Posts
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-03-13
Phone call with TW re: Mailchimp Integration Pro module not syncing products under correct store URL. Reviewing code – store aware, advise support query to Clear Thinking. Investigating myql high load – many sleep queries. Checking php-fpm processes – suspicious malformed _route requests (XOR). Checking mysql processlist – seo_url SELECT queries. Escaping affected query in […]
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-03-12
Investigating Notify Me button not showing. Tracing NotifyWhenAvailable module code and debug logging – Javascript not loading. Debugging layout overrides – BBQ Product overridden by Calor Product (bbq). Updating Mailchimp Integration Pro module. Phone call with PF re: layout issues. Comparing layout config with old site – same. Updating store opening hours on contact page […]
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-03-11
Phone call with PF re: user group permissions; errors logging to JSON. Tracing error handler code. Tring to disable display of errors to STDOUT.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-03-06
Checking server performance – terrible. Removing php-fpm access and slow logging. Restarting services. Checking process – mysql high CPU. SHOW PROCESSLIST – many “Waiting for table level lock”. Researching converting table engine to InnoDB. Phone call with PF. Preparing SQL statements to convert tables to InnoDB. Backing up table. Converting engine to InnoDB. Optimising InnoDB […]
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-03-05
Checking server response times – good. Tweaking php-fpm config for 32GB RAM, 64MB processes. Meeting with TW re: site speed. Testing with GTMetrix. Examining access logs. Enabling access and slow logging in php-fpm. Investigating MP not able to set missing last name in wallet orders – county is also required. Tracing Stripe module code. Request […]
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-03-04
Phone call with FC re: cyclical lag in page load times. Trying to replicate issue – cannot. Phone call with PF re: nginx requests_per_second greater than accepts_per_second. Investigating images greater than 2MB failing to upload – PHP ignoring php.ini file and falling back to default upload_max_filesize. Renaming to .user.ini solves issue.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-03-03
Phone call with FC re: site lags. Installing fpm-get-status page. Reviewing php-fpm settings – need tuning. Notes to PF. Modifying php-fpm settings in www.conf – increasing max_children and servers. Testing category queries – slow. Disabling Jimiko SQL mods – no difference. Installing mysql and nginx plugins for 360 Monitoring. Changing worker_processes and worker_connections settings in […]
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-02-28
Investigating Vertex site down – missing A record in DNS. Phone call with PF re: Power Image Manager errors. Setting max file upload size to 1024M in nginx.conf and php.ini. Checking BGE redirect for TW – working.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-02-27
Site visit to NJPCs to perform server move. Dry run. Testing. Re-import of database. SSH access to new VPS.