Posts
Westside London – Wigmore Sports – 2025-09-19
Phone call with IB re: white-labelling stringing service.
Westside London – Wigmore Sports – 2025-09-08
Investigating RD unable to access stringing system. Trying to access logs / file system via FTP – unable to update allow list. Responding to MW. Support request to Niimbus. Responding to MW.
Westside London – Wigmore Sports – 2025-09-05
Reviewing temp site – no stringing; demo buttons incorrect. Phone call with MW re: going live. Liaising with MW re: migration status. Checking migrated site under maintenance mode. Investigating add to cart button label override not working for demo products. Testing Vend integration – working. Tracing mp_demo_product_add_to_cart_text – auto-redirect to product variation causing is_in_stock to […]
Westside London – Wigmore Sports – 2025-09-04
Reviewing migration instructions from Vend. Meeting with MW, IB and JB re: server migration. Support query to Vend. Maintenance mode plugin to JB.
Westside London – Wigmore Sports – 2025-09-01
Query to Vend support re: new state/attribute data format.
Westside London – Wigmore Sports – 2025-08-29
Liaising with Vend support. Updating mp_refund_vend_sale and mp_void_vend_sale to unset state field to avoid conflict with status value.
Westside London – Wigmore Sports – 2025-08-28
Phone call with MW re: fund sync fails. Checking sync status of recent refunds. Checking logs for failed refunds – web sale refunds failing with “validation error: Invalid mapping between status, state, and attributes” error. Checking documentation and comparing object structure – seems ok. Raising support query with Vend API support.
Westside London – Wigmore Sports – 2025-08-27
Responding to MW re: orders 328591 and 328278 (predate fix) and 329080 – refunded correctly.
Westside London – Wigmore Sports – 2025-08-22
Investigating partial orders not submitting to Vend correctly – they seem to be OK.