Posts
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-09-23
Phone call with FC re: coupon sync issues; Stripe meeting.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-09-22
Responding to MarketInSG support re: Digital Marketing Tools compatibility and checkout journey tracking. Phone call with FC re: coupons with product exclusions not syncing correctly to Lightspeed. Reviewing coupon discounts in sync code. Trying various parameters in checkout discount object to submit fixed amount discount – all fail. Support request to Lightspeed.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-09-19
Investigating 500 errors for some event roster downloads – caused by illegal chars in Model field. Function to clean titles, and trim to 31 chars. Testing installation of Event Scheduler notification changes OCMOD – now works. Phone call with FC re: low numbers of missing orders. Checking checkout logs – very few customers. Phone call […]
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-09-18
Reviewing Stripe response. Reading documentation re: rotating keys. Phone call with FC. Creating new Stripe secret key restricted to web server IP address. Deleting old key. Test transactions. Phone call with FC. Investigating “House number must be a numeric value” sync fail. Adding function to extract house number and extension from first line of address. […]
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-09-15
Responding to Stripe support. Phone call with FC re: lack of missing orders.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-09-12
Email to FC re: Stripe support query. Checking transaction logs. Trying to identify keys used for failed transactions. Phone call with FC re: enabling Recaptcha. Enabling Recaptcha on quick checkout. Responding to ClearThinking with follow-up. Request to open Stripe support ticket. Support query via web chat.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-09-11
Investigating Event Scheduler issues. Deploying Event Scheduler changes to octesttemp. Configuring octesttemp to use Mailtrap. Support request to NJPCs re: SFTP access. Testing event attendee roster download – 500 error. Reading Stripe documentation on mitigating card testing attacks. Support query to ClearThinking re: attack mitigation. Investigating ERR_ECH_FALLBACK_CERTIFICATE_INVALID errors on sub-domains – caused by Cloudflare free […]
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-09-10
Support query re: Stripe email domain to NJPCs. Preparing to deploy QuickCheckout layout settings. Debrief with PF re: actions after yesterday’s attack – downgrade server; firewall geo-blocking; MySQL tuning. Phone call with FC re: future ecommerce platform needs. Meeting with TW testing QuickCheckout deployment. Test transactions. Test express checkout methods; account creation; account checkout.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-09-09
Liaising with A1Digital re: deployment of Event Scheduler updates. Transferring QuickCheckout license to production. Transferring config settings to production. Phone call with PF re: “too many connections” database errors in logs – caused by bot queries to Smart Search Pro? Liaising with PF re: very high mysql load. Monitoring Cloudflare installation – slow to propagate. […]