Posts
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-11-11
Reviewing response from Clear Thinking support. Test transaction through the checkout but selecting Google Pay at final step – order marked as Processing. Update to FC. Phone call with PF re: octesttemp access and Cloudflare. Sending hosts file instructions to SP to bypass Cloudflare. Resending DDNS whitelist link and cPanel credentials.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-11-10
Phone call with FC re: bookings sync; coupon codes. Reviewing coupon handling code. Coupon code exists in Lightspeed but fails to add – minimum order amount not met. Adjusting coupon rules and resubmitting – works. Phone call with FC re: product edits failing – false positives in WAF. Tweaking mp-update-whitelist-ips.php to ignore domain names that […]
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-11-08
Phone call with FC re: order paid but with missing order status. Checking logs – seems normal. Support request to Clear Thinking. Phone call with FC re: quick checkout issues; cooking school bookings sync. Phone call with FC re: booking sync – price works.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-11-07
Reviewing Feefo module code. Evaluating whether to migrate to bridge app. Retrying failed jobs. Checking job processing – Lightspeed Retail import failing because of unknown fields. Adding filtering to only allow fields which exist in the database. Re-running failed jobs – success. Updating database connection credentials. Testing Feefo job processing on octesttemp – works. Updating […]
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-11-06
Liaising with NJPCs to whitelist A1ldigital. Phone call with FC re: copying HTML. Testing copy-pasting / stripping styles. Phone call with FC re: stoves Shopify site.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-11-05
Chasing up cPanel access with NJPCs. Checking Stripe transaction failure rate – very good. Support query to PF re: upgrading to OC 3.0.4.1. Reviewing status of Feefo integration module. Octesttemp cPanel login to A1Digital. Requesting IP whitelisting. Phone call with PF re: strategy for upgrading OC to 3.0.4.1. Upgrade process checklists in Trello. Meeting with […]
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-10-30
Requesting cPanel access to octesttemp server for A1Digital.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-10-28
Checking if importNewProducts cron job has run – no. Testing manual trigger – works. Testing curl command from command line – fails with 404 error because of access rules. Replacing cron job URL with call to batchUpdateStockPrices on front end.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-10-27
Responding to PF re: cron job failing.