Posts
Sonic Editions Ltd – soniceditions.com Support – 2025-06-19
Investigating 403 error for print-ready image. Pasting URL in browser works! Checking logs. Responding to KA.
Sonic Editions Ltd – soniceditions.com Support – 2025-06-18
Phone call with RB. Enabling access to downloadlibrary via IP restriction only, not basic auth.
Sonic Editions Ltd – soniceditions.com Support – 2025-06-17
Checking new NW order – submitted to sandbox account. Reloading queues in Supervisor. Re-processing order – submitted correctly. Tweaking hasRole and hasAnyRole to return boolean. Checking staff login access.
Sonic Editions Ltd – soniceditions.com Support – 2025-06-16
Phone call with RB re: golive tasks. Go-live meeting. Switching connection to NW Framing live account. Updating webhook. Generating SSL cert for old.soniceditions.com. Updating nginx config for old subdomain. Adding basic auth to old.soniceditions.com.
The Gas Centre and BBQ Shop Limited – Gas System – 2025-06-10
Phone call with Peter re: orders appearing as cancelled.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-06-10
Phone call with PF re: process for raising issues. Meeting with TW re: issue handling; web platform.
Sonic Editions Ltd – soniceditions.com Support – 2025-06-10
Whitelisting IP address for ND. Pre-launch meeting. Responding to KG. Nginx config for old.soniceditions.com.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2025-06-09
OCMOD to trim whitespace from SEO URLs. SQL query to trim any existing SEO URLs with leading or trailing whitespace – 5 found. Phone call with FC re: customer report of unable to complete payment. Checking logs – no errors. Test transaction.
Sonic Editions Ltd – soniceditions.com Support – 2025-06-09
Checking downloadlibrary folder for latest uploads. Launch meeting. Phone call with RB re: launch date; hosting old site. Filter out imported orders tagged with ‘woocommerce’ from processing. Responding to KG re: WooCommerce site repo.