Posts
Sonic Editions Ltd – soniceditions.com Support – 2024-11-19
Meeting with ND re: Christmas shipping dates. Styling order summary in cart and checkout. Phone call with ND re: exporting shipping rules.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2024-11-19
Reviewing Opayo support response re: blacklisted IP. Phone call with PF. Testing contact forms – not working. OCMOD to use Sendgrid API for contact forms. Phone call with PF re: moving web server to new IP. Phone call with FC. Researching setting outbound IP with CURLOPT_INTERFACE – works. Modifying payment gateways to set outbound IP. […]
The Gas Centre and BBQ Shop Limited – Gas System – 2024-11-19
Investigating stream_socket_enable_crypto error. Support query to NJPCs. Researching solutions to error.
Sonic Editions Ltd – soniceditions.com Support – 2024-11-18
Phone call with ND re: resending Mr Porter US order to Project Framing. Christmas shipping dates. 16:30 –
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2024-11-18
Running lightspeed-ecom queue. Modifying Feefo module to submit sales via POST. Testing tags submission – works. Support request to clear test uploads. Reviewing FC website issue email. Responding to FC re: website issues. Phone call with FC. Investigating failed order 102674 – 500 error on Sagepay server. Checking sage_pay.log and checkout.log – no errors. Testing […]
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2024-11-17
Phone call with FC re: transactions; server performance. Checking access logs – no HTTP error codes to requests from Sagepay. Checking sagepay.log and checkout.log– normal. Checking transaction record – today seems typical. Phone call with FC re: Sagepay failures; Stripe. Pre-sales enquiry re Stripe Payment Gateway Pro to ClearThinking.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2024-11-16
Phone call with FC re: failed transactions.
Sonic Editions Ltd – soniceditions.com Support – 2024-11-15
Modifying shipping method display. Shipping date calculator.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2024-11-15
Running lightspeed-ecom queue. Query re: tags to TW. Modifying Feefo submission function to format tags as specified by Feefo support. Modifying apiRequest to use POST. Testing. Support query. Exporting products with multiple Product Category attributes. Responding to TW. Reviewing response from Opayo support. Checking IP for blacklisting – none found. Requesting escalation. Phone call with […]