Posts
Sonic Editions Ltd – soniceditions.com Support – 2024-10-14
Investigating new order emails failing to send for digital wallet orders. Checking order status change sin Revolut code. Adding debug logging to order status changes. Tracing order status changes for test Apple Pay order – new_order email not triggered on on-hold to processing status change. Fixing fatal error in imagefactory. Refactoring new_order notification logic to […]
Creative Education Ltd – creativeeducation.co.uk Support – 2024-10-14
Reading Learndash support / hook documentation. Investigating Marston Green sub-accounts not active – scheduled task not yet run.
Sonic Editions Ltd – soniceditions.com Support – 2024-10-11
Monitoring heavy server load – DDOS attack. Researching mitigation using nginx. Phone call with RB. Tuning php-fpm – increase max_children to use 25GB memory. Running MySQL-Tuner.pl. Tuning mariadb – increase innodb_buffer_pool_size to 24GB. Investigating Revolut order 643150 missing labels. Logging hook calls on order status changes. Checking order notes – payment initially declined, then authorised. […]
The Gas Centre and BBQ Shop Limited – Gas System – 2024-10-11
Phone call with FC re: transferring to new Xero account. Mods to prepare for switching to new Xero account. Adding manual payments for managers to close open orders from before switchover.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2024-10-10
Investigating Opayo failed order. Checking Opayo logs – 5086 : Unexpected Cres. Looking for error code in documentation – not found. Searching for similar errors in logs – none found. Cross checking other Starling Bank 3DS transactions – these are successful. Phone call with FC.
Sonic Editions Ltd – soniceditions.com Support – 2024-10-10
Phone call with RB. Deploying latest NW Framing product sheet to production. Script to test SKU generation – correct.
The Gas Centre and BBQ Shop Limited – Gas System – 2024-10-09
Restarting queue.
Sonic Editions Ltd – soniceditions.com Support – 2024-10-09
Updating NW product list CSV from final spreadsheet.
Westside London – Stonebridge Integration – 2024-10-09
Adding Reapit importer. Configuring field mappings. Running initial full import – works, but Reapit assets returning 502 bad gateway errors. Putting Reapit properties to draft status. Checking Reapit service status – normal. Responding to MW. Phone call with MW re: support query; field mappings. Phone call with MW. Re-running import and testing – assets still […]